Delivery

We keep our shipping prices to the absolute minimum and do not make any profit.  We are happy to combine postage costs on multiple item orders. Please note it is a postage and packing charge - not just postage

All items are despatched within two working days, some are sent the same day. For smaller items we use Royal Mail.

If the item is to be despatched by courier, we will display 'other courier' with the price.

If your postcode/region is listed below there will be an additional surcharge - please contact us for a quote prior to purchase.

The surcharge is for additional shipping costs and is only for courier items. Royal Mail costs are the same as the rest of the UK.

  • Postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE
  • Isle of Man/Isle of Scilly
  • Northern Ireland
  • Republic of Ireland
  • Channel Islands

For other shipping services to other overseas destinations, please contact us before purchase.

Cancellation/Refund Policy

If you wish to cancel a purchase, please contact us within 24 hours of your purchase and we will cancel and/or refund you in full, providing the item has not been dispatched.

Return/Refund Policy

If you are not entirely happy with your purchase, please contact us within 7 days of receipt of your purchase, and we will refund your money. All we ask is that you pay the outward and return delivery costs, and the item is fully packaged and unused, a surcharge will be applicable if not returned in this condition. Please note all damages must be reported within 24 hours of receipt of your goods. We post items within 48 working hours of cleared payment and always obtain proof of posting. We will claim from the post office in case of missing items and send you a replacement or refund you. We ask that you wait 14 days from the date of posting before asking for a replacement or refund. If you require a refund please email us before you return the item, and the item must be returned within 14 days of purchase. We will not refund items where the product or product's packaging has been damaged. We will not refund postage costs.